ConsensioHealth is proud to announce the appointment of Mark R. Jones as Chief Client Experience Officer. With nearly three decades of experience in revenue cycle management and healthcare consulting, Mr. Jones brings an exceptional track record of strategic leadership, industry insight, and client-focused innovation to his new role.

Mark R. Jones has built his career at the intersection of financial operations, client services, and healthcare policy. His breadth of experience provides him with a unique and practical understanding of how operational decisions and policy shifts—at every level—impact physician practices and the overall patient experience.

“Mark’s expertise and dedication to elevating the client experience make him a perfect fit for ConsensioHealth,” said Lisa Maurer, CEO of ConsensioHealth. “His leadership will play a vital role in driving innovation and strengthening our partnerships with healthcare providers across the country.”

As Chief Client Experience Officer, Mr. Jones will lead initiatives to enhance client satisfaction, align internal operations with evolving provider needs, and ensure that every touchpoint reflects ConsensioHealth’s mission.

"Joining ConsensioHealth is an exciting opportunity,” said Jones. “I am excited to work alongside a talented team to help our clients thrive—delivering outstanding patient care while successfully navigating the evolving complexities of the healthcare landscape.”

We are truly excited to welcome Mark to the ConsensioHealth leadership team.