Senior Director of Operations

Krissy Bastian

Krissy Bastian is the Senior Director of Operations at ConsensioHealth, bringing over three decades of experience in the healthcare industry. She began her career in 1991 as a Certified Coder through AHIMA, working in a large medical clinic and gaining expertise across more than 30 specialties.

Since joining ConsensioHealth in 2014 as a coding auditor, Krissy has steadily advanced, taking on greater responsibilities and earning leadership roles through her dedication and deep knowledge of revenue cycle management. In her current role, she oversees the full RCM process for clients—from initial billing setup to ensuring final payment—while fostering strong team collaboration and maintaining clear, positive communication.

She is actively involved in each client go-live, participating in implementation efforts, overseeing data feeds to ensure every visit is accurately captured and fully paid, and maintaining ongoing communication with clients to ensure their expectations are met.

Her leadership style is grounded in integrity, excellence, and a passion for delivering results.